Destinara Travel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at destinaratravel.com or contact us about our travel services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
Information We Collect
We may collect the following types of personal information when you interact with our website or services:
- Contact Information: Your name, email address, phone number, and mailing address when you submit our contact form or request a quote.
- Travel Preferences: Your trip type preferences, budget range, destination interests, and travel dates that you provide when inquiring about travel services.
- Newsletter Subscriptions: Your email address when you subscribe to our newsletter or travel updates.
- Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and browser type, collected through Cloudflare Analytics.
How We Use Your Information
We use the information we collect to:
- Respond to your travel inquiries and provide personalized travel planning services
- Send you the travel information, quotes, and itineraries you request
- Send periodic newsletters and promotional communications (with your consent)
- Improve our website and customer experience
- Comply with legal obligations
We do not sell, trade, or rent your personal information to third parties for their marketing purposes.
How We Share Your Information
We may share your information with trusted third parties only as necessary to provide our services:
- Travel Suppliers: Cruise lines, hotels, tour operators, and other travel vendors when booking your trip (with your explicit consent).
- FormSubmit: Our contact form processor, which routes your form submissions to our email inbox. No data is stored by FormSubmit beyond the submission itself.
- Faye Travel Insurance: If you choose to explore travel insurance through our Faye partnership, you will be directed to Faye's website, which has its own privacy policy.
- Cloudflare: We use Cloudflare for website hosting, security, and analytics. Cloudflare may collect anonymized usage data.
- Widgety: Our cruise and tour search widget is provided by Widgety (widgety.co.uk). Search interactions may be processed by Widgety's systems.
Cookies and Tracking Technologies
Our website uses minimal tracking. We use Cloudflare Analytics, which collects privacy-preserving website usage data without storing personally identifiable information or using tracking cookies. We do not use Google Analytics, Facebook Pixel, or other advertising tracking technologies on this site.
You can configure your browser to refuse cookies or alert you when cookies are being sent. Note that some parts of our site (including the Widgety search widget) may not function properly without cookies.
Data Security
We implement commercially reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. Our website is served over HTTPS with security headers including Content Security Policy and HTTP Strict Transport Security. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request correction of inaccurate information.
- Deletion: You may request deletion of your personal information from our records.
- Opt-Out: You may unsubscribe from marketing communications at any time by replying "unsubscribe" to any email or contacting us directly.
To exercise any of these rights, please contact us at the information below.
Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.
Links to Third-Party Websites
Our website contains links to third-party websites including cruise lines, travel tools, and partner services. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.
California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act (CCPA). We do not sell personal information to third parties. California residents may contact us to request information about how we share personal information with third parties for direct marketing purposes, though we do not engage in such sharing.
Contact Us About Privacy
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Destinara Travel
Jay & Elizabeth Nichols
Greensboro, NC 27406
Email: info@destinaratravel.com
Phone: +1 (919) 348-6268